This privacy policy defines how “Astra Bancos” uses and protects any information you provide “Astra Bancos” when you use this website. “Astra Bancos” is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, you can be sure that they will only be used in accordance with this privacy statement. “Astra Bancos” may change this policy from time to time, updating this page. You should check this page from time to time to ensure that you are satisfied with the changes. This policy takes effect on January 1, 2020.

What we collect. We may collect the following information: position name and contact information, including email address, demographic information, as zip code, preferences and interests, other information relevant to research and / or customer offers What we do with the information we collect We need this information to understand your needs and provide you with a better service, namely for the following reasons: Maintenance of internal records. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information that we think you might find interesting using the email address you provided. Sometimes, we may also use your information to contact you for market research purposes. We can contact you by email, telephone, fax or mail. We may use the information to personalize the site according to your interests. Safety. We are committed to ensuring the security of your information. In order to prevent unauthorized access or disclosure, we implement physical procedures, electronic and administrative tools to safeguard and protect the information we collect online. How we use cookies. A cookie is a small file that asks for permission to be placed on your computer's hard drive. After agreeing, the file is added and the cookie helps analyze web traffic or lets you know when to visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can adapt its operations to your needs, likes and dislikes, gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to adapt to customer needs. We use this information only for the purposes of statistical analysis and, then, the data is removed from the system. Generally, cookies help us provide a better website, allowing us to monitor which pages you find useful and which are not. A cookie in no way gives us access to your computer or any information about you, except the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to refuse cookies, if you prefer. This can prevent you from making the most of the site. Links to other sites.

Our site may contain links to other sites of interest. However, after using these links to leave our site, you should note that we have no control over that other site. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites and such sites are not governed by this privacy statement. You must be careful and look at the privacy statement applicable to the website in question. Controlling your personal information. You can choose to restrict the collection or use of your personal information in the following ways: whenever asked to complete a form on the website, look for the box you can click to indicate that you do not want the information to be used by anyone for direct marketing purposes, if you have previously agreed to use your personal information for direct marketing purposes, you can change your mind at any time by writing or sending an email to We will not sell, we will distribute or rent your personal information to third parties, unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you want this to happen. You can request details of the personal information we hold about you in accordance with the Data Protection Act of 1998. A small fee must be paid. If you want a copy of the information held about you, write to the Marketing Department, Astra Banks, Address: Federal District Street, 18 - Santa Terezinha – Santo André - SP – POCKET: 09210-390. If you believe that any information we have about you is incorrect or incomplete, please, write or send an email as soon as possible, to the address above. We will promptly correct any information found to be incorrect.